Owners access | Hotel information and booking website unofficial
Quality Inn & Suites Santa Cruz Mountains Ben Lomond, Ben Lomond
110US$
Book on our site
Up to 10% cheaper
than Booking.com
Key details
About the Hotel
9733 Hwy 9,
Ben Lomond,
California,
United States of America,
95005,
California
Quality Inn & Suites Santa Cruz Mountains offers a range of full-service amenities in a quiet setting among towering redwood trees. This 2-star Ben Lomond hotel includes an outdoor heated pool and is close to popular attractions like Roaring Camp Railroads and Big Basin Redwoods State Park.
Rooms & Amenities
Quality Inn & Suites Santa Cruz Mountains features 25 guest rooms equipped with air conditioning, free Wi-Fi, flat-screen cable TVs, and coffee makers. Some accommodations offer views of the surrounding natural beauty, including the San Lorenzo River.
Dining & Nearby Options
Guests can enjoy a free deluxe continental breakfast each morning. The hotel is conveniently located near several restaurants and cocktail lounges, such as Henfling's of Ben Lomond, just 0.5 miles away.
Leisure & Recreation
Leisure activities include an outdoor heated pool and nearby hiking trails in Henry Cowell Redwoods State Park. Quality Inn & Suites Santa Cruz Mountains is also close to championship golf courses and features BBQ facilities for guests.
Business & Services
Business travelers will find amenities such as express check-in and dry cleaning services. The hotel is accessible by bus, with stops at Highway 9 & Brown Gables Road and Highway 9 & Main Street, both within a 6-minute walk.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Hospitality
“The night staff went above and beyond to ensure our comfort, even upgrading our room without extra charge. Truly really good service!” view full review
Comfortable Room
“I loved the privacy of my room being away from the main section. The bed was incredibly comfortable, ensuring a restful night's sleep.” view full review
Excellent Entertainment
“The media options in the room were impressive, providing a great selection for a cozy movie night.” view full review
Cozy Atmosphere
“The living area in our suite was so inviting and comfortable, making it a perfect space to relax after a long day.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Spa & Leisure
Seasonal outdoor pool
Heated swimming pool
Sun loungers
Garden area
Pool with view
Room features
Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Show more
Location
9733 Hwy 9,
Ben Lomond,
California,
United States of America,
95005,
California
Map view
9733 Hwy 9,
Ben Lomond,
California,
United States of America,
95005,
California
City landmarks
Highlands County Park
1.5
mi
Quaker Center
1.2
mi
Events
Sequoia Retreat Center
1.2
mi
Parks
Fall Creek Unit
1.7
mi
Barrel Mill
1.5
mi
Parks
Quail Hollow Ranch County Park
1.8
mi
Picnic Area & Vista Point
1.7
mi
Sunset Vista Point
1.8
mi
Farm
Quail Hollow Ranch
1.8
mi
Trinity Bible Church
1.8
mi
Parks
Loch Lomond Recreation Area
2.2
mi
Lost Camp
2.0
mi
Woodrat Vista Point
2.0
mi
Roaring Camp Big Trees Narrow Gauge Railroad
2.2
mi
Powder Magazine
2.1
mi
Limestone Kilns
2.2
mi
Museums
Grace Episcopal Church
2.4
mi
Loch Lomond
2.3
mi
Parks
Felton Covered Bridge
3.0
mi
Eccles
2.5
mi
Farm
Zayante Creek Equestrian Center
2.5
mi
Olympia
2.5
mi
Zayante
2.6
mi
Events
Club Z
2.6
mi
Boulder Creek United Methodist Church
2.6
mi
Saint Michael's Parish
2.7
mi
Felton Presbyterian Church
2.8
mi
Mount Hermon
2.8
mi
Nearby
Gallery
Santa Cruz Mountain Arts Center
1700 ft
Broadway Theatre
Park Hall
1700 ft
Restaurants
Spanky's
1500 ft
9520 Highway 9
Coffee Nine
1500 ft
9505 Highway 9
Henfling's of Ben Lomond
1900 ft
9450 Highway 9
Casa Nostra
2600 ft
9217 Highway 9
Ristorante Casa Nostra
2700 ft
9217 California 9
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
8.0
Location
9.0
Service
8.2
Dining
6.4
Guest reviews
6.4/10
based on 5 reviews
7.3
7.3/10 based on 67 reviews
John
United States of America,
February
2025
6.8/10
I enjoyed my stay at Quality Inn & Suites Santa Cruz Mountains, primarily due to the clean room and friendly staff. However, there were a few drawbacks like the need for better breakfast options and some maintenance issues in the room. Overall, it’s a decent place if you’re looking for convenience in this area.
Rooms
7.0
The queen suite I stayed in was clean and had a comfortable bed, though the carpet was a little dated. The refrigerator was unplugged when we arrived, and there was a bit of dust in the corners.
Service
6.0
The staff was friendly at check-in, but I felt their attention waned after that. When I reported issues with the TV and refrigerator, they seemed unconcerned and didn’t follow up on my concerns.
Location
8.0
The location is ideal, nestled among the Redwoods and very quiet at night, even though it's right off the main road.
Dining
5.0
Breakfast provided limited options, mainly a waffle maker and coffee. I believe they could easily enhance it with local pastries and fruits to improve the overall experience.
Facilities
6.0
The facilities included a pool area that looked like it could use a bit of cleaning. On the bright side, they have a pleasant picnic area overlooking a stream.
Edwin
United States of America,
February
2025
6.6/10
The Quality Inn & Suites Santa Cruz Mountains offers a beautiful setting among the redwood trees, which I absolutely loved. My room was on the smaller side, and the bathroom could have used a bit more space, but the staff were friendly and accommodating. I enjoyed the breakfast that included a variety of options, which made for a pleasant start to my day. However, there were some issues with maintenance that could improve guest experience.
Rooms
7.0
My room was clean and comfortable, although it felt a bit cramped. The air conditioning was noisy, but it managed to keep me cool during the heat wave.
Service
8.0
The staff were extremely friendly, especially the woman who greeted me, and they went out of their way to help. Unfortunately, I heard about some communication issues regarding maintenance requests.
Location
9.0
This hotel is nestled in a gorgeous forest of redwood trees, which creates a peaceful and picturesque atmosphere. It's a lovely area, perfect for a getaway.
Dining
8.0
The expanded continental breakfast had plenty of choices, including boiled eggs and waffles, which I found to be quite satisfying.
Facilities
7.0
The pool was a great spot to cool off, and I enjoyed meeting travelers from various places. However, the hotel is an older building, and some areas looked tired.
Christopher
United States of America,
January
2025
6.8/10
I had a lovely two-night stay that felt like a perfect getaway tucked in the trees. The location was serene, away from the bustle of city life, and my room was peaceful with a beautiful view of nature. However, I did notice some areas needing improvement, especially regarding the breakfast offerings and facilities maintenance.
Rooms
8.0
My room was nicely positioned with a great view of the trees, allowing me to keep the curtains open most of the time. It was well-equipped with a mini-fridge, and I found the bed comfortable. However, I did hear complaints about other rooms needing attention.
Service
7.0
The staff were friendly and engaging, making me feel welcome throughout my stay. There was a great personal touch with the male manager remembering my name. Still, I did notice some inconsistencies in responsiveness with other guests’ issues.
Location
9.0
The location was good, nestled in the peaceful Santa Cruz Mountains, far from the hectic Silicon Valley. I enjoyed exploring nearby small towns and appreciated the tranquility it offered.
Dining
6.0
Breakfast was available with some decent options like fruit and pastries, but I felt it could have included more variety and quality, especially since the surrounding area has access to local goodies.
Facilities
5.0
The pool area was attractive, but it didn’t seem well-maintained, and I noticed some overlooked cleanliness issues in the parking lot. It also lacked certain conveniences like a laundromat.
Nicole
United States of America,
January
2025
6.2/10
I had a wonderful two-night getaway at Quality Inn & Suites Santa Cruz Mountains. The room was spacious and clean, with a amazing view of the surrounding trees. Although the breakfast options could be improved, the friendly staff and peaceful setting made my stay enjoyable. 🌲✨
Rooms
10.0
The room was large, clean, and comfortable, with a lovely view of the trees from my window.
Service
10.0
The staff were very nice; they were friendly, remembered my name, and provided helpful information about the area.
Location
10.0
Located in the charming town of Ben Lomond, it felt quiet and removed from the busyness of Silicon Valley.
Dining
7.0
Breakfast featured a DIY pancake maker and fruit, but I would have liked more variety, such as baked goods.
Facilities
8.0
The hotel had a nice pool area and plenty of outdoor space to relax, along with reliable wi-fi.
Brad
United States of America,
November
2024
6.4/10
I had a lovely stay at Quality Inn & Suites Santa Cruz Mountains. The large, clean rooms and welcoming atmosphere really impressed me. However, the breakfast could use more variety, and some areas felt a bit dated. Overall, it was a great spot for relaxation in a beautiful setting.
Rooms
8.0
My room was spacious and very clean, with a great view of the trees which made it feel relaxing. The bed was really comfy with perfect white linens. However, it did feel slightly tired in terms of décor.
Service
10.0
The staff was incredibly friendly and accommodating, even remembering my name. They made me feel welcome throughout my stay. I appreciated their hospitality and willingness to share information about the area.
Location
9.0
Situated in Ben Lomond, the location was peaceful and surrounded by nature, which I loved. It was refreshingly different from the hustle of Silicon Valley.
Dining
6.0
Breakfast was decent with a DIY pancake maker, but it lacked variety. I'd have preferred some local pastries or fruits to elevate the experience.
Facilities
8.0
I enjoyed the patio and pool area even though I didn't get in the pool. The grounds are well-kept, perfect for a leisurely stroll.